Frequently Asked Questions

About the Protocol

What is the 90-Day Clinical Botanical Protocol?

It is a professionally curated, cold-extracted herbal formulation designed to provide targeted relief from chronic and acute pain while restoring your body's natural vitality. Every kit is prepared in small batches under the direct supervision of Dr. Atemkeng Quentin Njualem, ND (Dr. Amwell) in Yaoundé, Cameroon.

How quickly will I see results?

Many of our patients report measurable relief within 24–72 hours. Based on our 100-patient observational study, results vary by condition — some patients experience relief in as little as 1 day, while more complex, long-standing conditions (10+ years) may take 10–15 days of consistent use.

Is this protocol safe? Are there side effects?

Yes, the protocol is formulated entirely from natural botanical ingredients with no synthetic chemicals or pharmaceutical additives. Our patients have reported no adverse side effects.

Why 90 days?

Natural healing is a transformative process. While many patients feel relief quickly, the full 90-day course allows your body to fully integrate the botanical nutrients, address the root cause of your pain, and build lasting vitality — not just temporary relief.

What conditions does the protocol treat?

Our protocol has been clinically observed to provide relief for a wide range of conditions including joint pain, back pain, knee pain, nerve pain, muscle stiffness, mobility limitations, chronic fatigue, inflammatory conditions, cramps AND insomnia. 

Ordering & Payment

How do I place an order?

Simply add the protocol to your cart and proceed to checkout. After completing your order, our team will contact you via WhatsApp or email to confirm payment through our verified manual channels and begin preparing your custom kit.

What payment methods do you accept?

We accept mobile money (MTN Momo), bank transfers, and other manual payment channels. Our team will guide you through the payment process after your order is placed.

Do you offer a refund or guarantee?

We stand behind the effectiveness of our protocol. If you follow the program consistently and do not experience any improvement, please contact us directly and we will work with you to find a solution.

Shipping & Delivery

How long does delivery take?

Domestic orders within Cameroon are typically delivered within 3 business days. International orders ship within 24 hour deliver 3 - 5 business days. Each kit is custom-prepared upon order confirmation, so please allow preparation time.

Do you ship internationally?

Yes! We currently ship to over 28 countries including the United States, United Kingdom, France, Germany, Australia, and more with DHL Express (Free Shipping Worldwide) 

Still Have Questions?

We are here to help. Reach out to us via our Contact page and Dr. Amwell's team will respond within 24 hours.